Drugs by Mail Order Program

Your pharmacy benefit lets you fill your prescription drugs in an MCS-participating pharmacy or through the Drug Mail Order Program offered by Elixir Pharmacy.

To clarify any additional information, you can contact the Elixir Pharmacy Service Call Center at 1-844-293-4761 from Sunday through Friday from 10:00 a.m. to 10:00 p.m. and Saturdays from 8:30 a.m. to 4:30 p.m. TTY for people with hearing disabilities: 711

This program offers you a comfortable and economic way to request up to a 90 day supply for maintenance drugs.

SOME CONDITIONS THAT REQUIRE MAINTENANCE DRUGS ARE:

• High Blood Pressure
• Cholesterol
• Arrhythmias
• Diabetes
• Asthma
• Thyroid

SERVICE ADVANTAGES INCLUDE:

• Convenience – Medications are mailed to your home at no additional cost. Orders are mailed promptly and shipped in a confidential and protected packaging.
• Quality - Registered pharmacists dispense and validate each order.
• Save Time – Your 90 day supply of medication will help you avoid frequently trips to a retail pharmacy.
• Save Money – A copayment or coinsurance for a 90 day supply of medication, using the order drug mail order program, typically costs less than multiple copayments of the same quantity of medication dispensed at a retail pharmacy.
• Tax Receipts Provided – Tax and insurance receipts are included with every order.

STEPS TO GET STARTED

1. Ask your physician first to prescribe a 30 day supply to take it to an MCS-participating pharmacy to get your medications.
2. Ask for a second prescription for up to a 90 day supply of maintenance medications, plus refills.
3. Complete the Registration and Prescription Order Form.
4. Enclose your physician’s written prescription(s).
5. Include your copayment or co-insurance amount, and/or credit card information.

REQUEST TWO PRESCRIPTIONS FROM YOUR DOCTOR

1. You must take the first prescription for a 30 day supply to an MCS-participating pharmacy to get your medications. This prescription is to ensure that you have a temporary supply while your drugs arrive by mail.

Example of a prescription for a temporary 30 day supply

2. You must send the second prescription by mail to get a 90 day supply. Your physician can prescribe up to a maximum of 3 refills.

Example of a prescription to be sent by mail for a 90 day supply

Note: The physician must indicate the authorization for the drug’s refills

Important Notice:

Your physician must authorize the drugs’ refills. The prescriptions must include the physician’s signature and his/her license number; otherwise, your prescriptions cannot be processed.

HOW DO I ORDER REFILLS?

Complete the Registration and Prescription Mail Order Form and send it with your prescription by fax at 1-866-909-5171 or by mail at:

Elixir Pharmacy
7835 Freedom Ave NW
North Canton, OH 44720;

Please, note that your prescription label and customer receipt will indicate the number of times you may refill the current prescription.

WHEN SHOULD I ORDER MY REFILLS?

Please, remember to reorder your medications at least 14 days before your supply runs out for your order to be processed and shipped to you.

To clarify any additional information, you can contact the Elixir Pharmacy Service Call Center at 1-844-293-4761 from Sunday through Friday from 10:00 a.m. to 10:00 p.m. and Saturdays from 8:30 a.m. to 4:30 p.m. TTY for people with hearing disabilities: 711.